Richard has been a lawyer for over 20 years. Most of that time has been spent in commercial practice where time is always critical and excellent customer service is a given. These qualities are at the core of what we do. In providing the best customer service available, we take calls from clients 24/7 and can facilitate meetings at times and in places that are convenient for you. We appreciate that you need to know how your applications are progressing and are proactive in keeping you up to speed.